At Valuesense Analytics protecting the privacy of our users is of utmost importance to us. Our Privacy Policy is designed to provide you with a clear understanding of how we collect, use, and safeguard the information you provide to us when using our Service.
When you access our Site or use our Service, you are agreeing to our Privacy Policy and Terms of Use (available at ), and consenting to the collection, storage, use, and disclosure of your Personal Information as described herein.
- INFORMATION WE COLLECT
We collect both “Non-Personal Information” and “Personal Information.” Non-Personal Information includes anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences you submit, and preferences generated from the data you submit. Personal Information includes the email address you provide to us during the registration process on our Site.
(A) Information collected via Technology
To activate the Service, you only need to provide your email address. However, to use the Service thereafter, you may need to provide additional Personal Information, such as location, mobile number, etc. In our efforts to improve the quality of the Service, we track information provided to us by your browser or our software application, including the referring URL, type of browser used, the device used to access the Service, time and date of access, and other non-personally identifiable information.
Use of Cookies
We use cookies, which are small text files containing an anonymous unique identifier, to track this information. Cookies are sent to your browser from our servers and stored on your computer’s hard drive. By sending a cookie to your browser, we are able to collect Non-Personal Information about you and keep a record of your preferences while using our services, on an individual and aggregate basis. We may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
- INFORMATION WE COLLECT
At Valuesense Analytics (referred to as “the Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. Our Privacy Policy is designed to explain how we collect, use, and safeguard the information you provide to us when using our Service.
(A) Information collected via Technology
When you access our Service, you may need to provide Personal Information such as your email address to activate your account. To use the Service, you may need to provide further Personal Information, including location and mobile number. In an effort to improve the quality of our Service, we may also collect Non-Personal Information such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences you submit, and preferences generated based on the data you submit, as well as the number of clicks. This information is collected through cookies, which are small text files that contain an anonymous unique identifier and are sent to your browser from our servers and stored on your computer hard drive.
We use different types of cookies for different purposes:
- a) Essential Cookies: These cookies are necessary for the basic functionalities of the Service, such as keeping you logged in and remembering relevant information when you return to the Service.
- b) Insight Cookies: These cookies track your activities within the Service to help us improve your user experience.
- c) Marketing Cookies: We also use marketing cookies provided by third parties to collect and analyze information about visitors to our website and users of the Service. No personal or intrusive information is collected in this process.
You have the option to accept or decline the use of cookies through your web browser. However, please note that disabling cookies may limit your ability to fully access and enjoy the features of our Service. For more information on controlling cookie settings in your browser, please refer to the relevant methods provided by your browser.
(B) Information you provide us by registering for an account
In addition to the information collected automatically by your browser, to become a subscriber to the Service, you will need to create a personal profile by registering with us and providing your email address, as well as creating a username and password. By registering, you authorize us to collect, store, and use your email address in accordance with this Privacy Policy.
(ii) Social Login & Third-Party Services:
You can also register for an account by linking your Facebook or Google accounts. By doing so, you may be allowing third parties to send us certain information from those social media or other third-party accounts, and you are authorizing us to collect, store, and use that information in accordance with this Privacy Policy. You can unlink your registration from third-party accounts at any time.
In addition, we may provide interfaces or links to Third Party Services on our Service to facilitate communication from the Service. For example, we may use third parties to facilitate emails, tweets, “likes,” content submissions, or comments on social media platforms. These third parties may collect and retain information used or provided in such communications or activities, and their practices are not subject to our Privacy Policy.
When you use Third Party Services, you are using their services and not our Service, and they are responsible for their practices. Please review the applicable third-party privacy policies before using such Third Party Services in connection with our Service.
(iii) Contact With Our Call Centers:
We may collect personal information from you in non-digital contexts, such as when you contact our customer service over the phone or through communication channels such as WhatsApp, Facebook Messenger, Twitter, etc.
(C) Information from Other Sources:
We may use publicly available databases, including privately-held marketing and data analytics resources, to obtain demographic information (such as age, gender, household income, job industry, and job title) from these sources.
(D) Children’s Privacy:
Our Site and Service are not directed to anyone under the age of 13. We do not knowingly collect or solicit information from anyone under the age of 13, nor do we allow anyone under the age of 13 to sign up for our Service. If we learn that we have collected personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at connect@valuesense.in.
- ACCESSING AND DELETING YOUR PERSONAL INFORMATION
Access to Your Personal Information
As a registered user of Valuesense Analytics, you have the right to access and view the categories of personal information that we collect about you. You can easily access this information by navigating to the Profile section of your user account. However, please note that certain information, such as your account password, may be withheld for security reasons.
Right to Request Deletion of Your Personal Information
You also have the right to request the deletion of any personal information that we have collected from/about you. This can be done through the self-service feature in your user account profile section, or by sending an email to connect@valuesense.in requesting for complete profile deletion. However, please be aware that we may retain certain personal information as authorized under applicable law, such as information required to provide our services, protect our business and systems from fraudulent activity, comply with law enforcement requests, fulfill our internal purposes related to your relationship with us, or meet legal or financial compliance obligations.
III. HOW WE USE AND SHARE INFORMATION
(A) Personal Information:
At Valuesense Analytics, we do not sell, trade, rent, or share your Personal Information with third parties for marketing purposes without your consent, except as otherwise stated in this Privacy Policy. We may share your Personal Information with vendors who provide services to the Company, such as email servers used for sending communications from us. These vendors are only authorized to use your Personal Information as directed by us and in accordance with our Privacy Policy.
We use the Personal Information you provide to us to communicate with you, such as responding to questions, gathering feedback, providing technical support, and informing you about promotional offers.
We may also share Personal Information with external parties if we have a good-faith belief that it is necessary to comply with applicable legal processes or enforceable governmental requests, enforce our Terms of Service, investigate potential violations, address fraud, security, or technical concerns, or protect the rights, property, or safety of our users or the public, as required or permitted by law.
(B) Non-Personal Information:
We use Non-Personal Information to improve our Service and customize the user experience. We may aggregate Non-Personal Information to track trends and analyze usage patterns on our Site. This Privacy Policy does not limit our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such information to our partners, advertisers, and other third parties at our discretion.
In the event of a business transaction, such as a merger, acquisition, or sale of assets, your Personal Information may be among the transferred assets. You acknowledge and consent to such transfers, as permitted by this Privacy Policy, and agree that any acquirer of our assets may continue to process your Personal Information as outlined in this Privacy Policy. If our information practices change in the future, we will post the updated policy on our Site to provide you with the option to opt out of the new practices. We recommend checking our Site periodically if you are concerned about how your information is used.
(C) Use of Analytics:
We may share some of the collected information with third-party analytics tools to generate insights, detect and remove fraudulent data, including spam, and improve our services. Our sharing of data with these agencies is governed by GDPR and other applicable industry regulations
- HOW WE PROTECT INFORMATION
At Valuesense Analytics, we have implemented security measures to safeguard your information from unauthorized access. Your account is protected by your account password, and we strongly recommend that you take steps to keep your personal information safe by not sharing your password and logging out of your account after each use. We also utilize technological security measures, such as encryption, firewalls, and secure socket layer technology, to further protect your information from potential security breaches.
However, it’s important to note that despite these measures, no security system is foolproof and we cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed due to a breach of our security measures, including firewalls and secure server software. By using our Service, you acknowledge and accept these risks.
- DATA RETENTION POLICY
At Valuesense Analytics, we will retain your information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right to prevent us from contacting you for marketing purposes at any time. If you wish to opt out of further promotional communications, you can do so by following the Unsubscribe instructions provided in each promotional email or by indicating your preferences in the opt-out page, which can be found in the “Settings” section of the App. Please note that even if you opt out of marketing communications, we may still send you account-related and administrative emails, including periodic updates to our Privacy Policy.
VII. LINKS TO OTHER WEBSITES
As part of our Service, we may provide links to other websites or applications. However, please note that Valuesense Analytics is not responsible for the privacy practices of those websites or the information or content they may contain. This Privacy Policy applies solely to information collected by us through our Site and Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed through a link on our Site or via our Service. If you access or use our Service through another website or application, the privacy policy of that website or application will apply to your use. We recommend reading the privacy statements of other websites before using them.
VIII. CHANGES TO OUR PRIVACY POLICY
Valuesense Analytics reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect immediately or within 2-3 business days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check our Site and this privacy page for updates.
- CONTACT US
If you have any questions regarding this Privacy Policy or the practices of our Site, please contact us by sending an email to connect@valuesense.in.